Returns & Exchanges
At Suavecito Pomade, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on unused and unopened products. To ensure hygiene and quality standards, all beauty and grooming items must be in their original packaging to qualify for a refund.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your unused items in their original packaging and include the packing slip or a note with your order details inside.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are covered.
Receive Your Refund
Once our warehouse inspects and approves your return, we will process your refund back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing